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July 2019

Message From The President

Mary Ellen Waltemire, PCCRayna Schroeder, PCC

It’s July already and hard to believe we’ve completed the first six months into 2019. A recap of where we’ve been and where we’re going seems like a good way to celebrate our semi-annual point in the year.

Professional Development

We started off the first half of the year with several great programs:

  • Over 60 people participated in Tamara Hamilton’s webinar on “Becoming a Color-Conscious Coach.” We received such positive feedback that we’re considering a series for 2020.

  • Our Business Development sessions occurred monthly in Columbia at the UMBC facility for members interested in growing their business covering topics such as expanding into government contracting and knowing your brand to attract ideal clients, coming up on June 14th.

  • We were honored to have Bebe Hanson with us for a webinar in March talking about Presence-Based Coaching. Bebe is the Principal of Presence-Based® Coaching and teaches and oversees all levels of their certification program.

  • Guthrie Sayen’s five-part series on Coaching for Self Leadership wrapped up in May and drew participants from all over the world, including Australia! And again, we received such positive feedback, we’re contemplating a "part 2" so stay tuned for those details.

Coming up this fall we have:

  • “Coaching Vertically,” a webinar with Jan Rybeck, M.C.C. in September.

  • Sue McLeod will do a webinar series on, “Core Strength: Take Your Coaching to the Next Level,” which includes coaching demos and the P.C.C. markers beginning in September through October.

  • The evening of November 7 will be our Annual in-person meeting which will include a coaching demo with Pat Hinton Walker, M.C.C. and Director of Professional Development.

Networking and Connections:  We held our first social of the year in April at the Rye Street Tavern in Baltimore. It was a beautiful evening on the water, connecting and laughing together.

Our next social will be held August 1st from 4:30 – 6:30 pm at Carpaccio Tuscan Kitchen which is located at 1 Park Place, Annapolis, Maryland in Annapolis. We’ve also had several coffee connections in Frederick, Columbia and Annapolis.

The Community Coffee events happen quarterly and the information appears at the end of the Newsletter. Now would be a great time to RSVP the Event Coordinator and add them to your calendar for the remainder of the year.

Partnering with ICF certified schools: We are partnering with Maryland University Integrative Health (MUIH) in co-hosting an event for 2020. MUIH offers an ICF certified program in health and wellness coaching. We are in the very early stages of planning a one-day event for April next year so stay tuned for more details as that plan unfolds.

During International Coaching Week (ICW), which was April 29-May 5, we partnered with Anne Arundel Community College (AACC), which has over 100 staff members who have gone through an ICF accredited coaching program. Several ICF MD coaches talked to AACC students over two days to share what coaching is, how it can help, and provided coaching demos.

ACC renewal information sessions: We’ve heard from you that you would like some clarification on the ACC renewal process. We’re working on informational sessions, partnering with ICF Global, and tapping our own ICF members to bring you that information in a variety of ways this summer so stay tuned for that roll out.

Membership renewal: Thank you for those of you who have renewed your membership as we have several hundred members who have renewed for 2019. June 30th is the deadline to renew before being dropped from ICF Global’s roster and missing out on their communications. You can renew at https://coachfederation.org/renew-membership.

Finally, none of this would be possible without the tireless efforts of our ICF MD Board of Directors and all our dedicated committee members. They all donate their time, talent, ideas and passion to make this chapter thrive and serve you, our members. Being on a committee or on the Board is a great way to learn leadership skills, connect to other coaches, and get ideas to take your business to the next level. If you would like to learn more about leadership opportunities with our committees and our Board, please let us know at [email protected].

Warmly,
Rayna

Rayna Schroeder, PCC
2019 ICF-Maryland Chapter President
410-798-1110
[email protected]

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Ignite: Engaging Humanity Through Education

Angie Dabbs
Community Outreach Chair

The ICF-MD chapter has ignited Ignite! As we shared in our last newsletter, the Ignite Initiative uses the collective power of ICF chapters to accelerate the United Nations 2020 Sustainable Development Goals, and the current focus is on ensuring inclusive and equitable quality education for all (Goal #4). ICF-MD is privileged to partner with The Arc Maryland and its affiliates to bring this goal to life.

We currently have four ICF credentialed coaches working with four leaders who provide or advocate for equitable education for individuals with intellectual or developmental disabilities. While reflecting on this new program, ICF-MD's Outreach Director, Angie Dabbs, said, "We are grateful for the opportunity to bring forward the gift of coaching in a way that supports the UN's Education goal and makes a difference in the lives of our community members. We're off to a meaningful start, and we look forward to expanding the program in the coming months." To learn more about Ignite, check out this video: https://vimeo.com/267992751. Interested in being an Ignite coach? Contact Angie Dabbs, ICF-MD’s Outreach Committee Chair and Board Member: at [email protected] or 410.703.9528.

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A Knowledge Sharing Interview with Wanda J. Campbell, Ph.D., PCC

By Bonnie Blueford
Communications Chair
Newsletter Editor

Wanda Campbell has had a diverse and deeply-skilled career and we were lucky to sit down with her and ask her a few questions about coaching. Following she shares her guidance and wisdom on coaching. A great resource, especially for newer coaches.

Q: Wanda, please tell us a little about you (current work, past work/schooling/ hobbies?)

A: I came to executive coaching as an “encore career” after spending much of my professional life working with the electric utility industry. For 14 of my 22 years working as an Industrial/Organizational Psychologist, I ran a nationwide employment testing program for the electric utility industry. This provided me with valuable first-hand leadership experience, which ranged from executing a business turnaround and upgrading staff competence to creating a culture of engagement.

One of the things I am particularly proud of was being able to keep my professional staff employed during the worst recession since the Great Depression. I did this by investing in the development of new products and services. I want to add that my plan went completely against the traditional approach of laying people off, and there was certainly some opposition. As it turned out, having new products and services ready when people were able to buy them again helped my business recover far more quickly than it would have otherwise. So, sometimes going against traditional approaches is a risk worth taking. Once my business had returned to profitability and stabilized, I resigned to begin my training as an executive coach at Georgetown University.

As an executive coach, my target audience is “brilliant, highly analytical leaders (e.g., STEM leaders) who want to enhance their emotional intelligence.” I have coached clients ranging from general manager to president and CEO in Fortune 500 corporations (domestic and international), scientists, university faculty and leaders in non-profits and associations.

It is important to balance our lives, so during much of the year, I like to spend my free time working in my gardens. If it is cold, dark, raining (you got my drift), I like to read and watch movies. I love learning, and most of my reading and much of my viewing time involves opportunities to learn. I have been known on occasion, however, to read and watch programs with no redeeming value.

Q: Why did you become a coach?

A: I have been interested in leadership since my graduate school days working with Leadership Assessment Centers, initially run by the Air Force, and subsequently operated by Verizon (then Bell Atlantic). This work made it clear that effective leaders need to be above average on both traditional measures of Intelligence (IQ) and Emotional Intelligence (EQ).

Since that time, I guess I’ve seen too many “nice personalities masquerading as competence” in the management/leadership ranks. Because I can’t make these folks any smarter, I decided to help the bright, motivated folks enhance their emotional intelligence so they can compete more successfully for leadership roles.

Q: What do you recommend to new coaches just starting out?

A: Two things:

  1. Experience. Get as much experience coaching as quickly as you can and spend some time at the end of each coaching session thinking about what you might do differently the next time. When I went through my coach training, I worked with five pro bono clients, rather than just the required three. I’ve always found that there are plenty of ways to do things differently!

  2. Education. Participate in any training that you can afford on a variety of topics so that you can develop a wide range of tools and approaches at your disposal. Supplement that training by reading anything you can get your hands on related to coaching and/or your specialty area (in my case, leadership).

Q: What guidance do you have for becoming ICF certified?

A: Doing Good and Getting the Paid ACC Hours Fast. I recommend the following for coaches working toward their ACC hours:

  • Look up charitable organizations that have meaning for you and have people who would benefit from your type of coaching. For executive coaching, look up the charity online, and find out who the Executive Director (ED) is.

  • Send the Executive Director an email that includes your resume and explains your goals and what you are trying to accomplish. Ask for a short telephone conversation.

    • During the call, mention that getting the hours is more important to you than making a lot of money. I took this approach and offered to do the coaching for $5 an hour, an offer that was readily accepted by almost everyone.

  • Another option is to barter coach with other coaches. For me, this coaching often seemed like a different experience than coaching my target audience. By the way, barter coaching is also possible with regular clients.

Q: Achieving your PCC is quite an accomplishment, what would you tell others who are working toward their accreditations?

A: Here are some recommendations that I believe really makes a difference.

  1. Keep Current on the Certification and Renewal Requirements

  2. Learn what the ICF Global requirements include and attend their free training offerings.

  3. Monitor the changes. ICF Global indicated that they would notify members of any changes in February of each year.

Tracking Coaching Hours – this is an important step toward your coaching and one that shouldn’t be taken lightly.

  1. I have a folder for each client. Client folders are organized by Organization. I have a piece of notebook paper clipped onto the left side that has the client’s contact information at the top and each coaching session listed by date and amount of time in the lines below.

  2. Whenever I finish coaching for a client, I add the information to my electronic Coaching Log, which is kept and duplicated on thumb drives specific for this purpose, and print a copy of the updated log.

Q: What advice would you give those just starting out on their coaching journey?

A: Coach as many different types of people as you can initially. Pay attention to what type of clients you most enjoy and what kinds of issues you enjoy. Likewise, you should also be paying attention to what types of clients and issues you do not enjoy.

There are benefits to specializing. For example, you don’t have to be an expert on everything. I think it is also easier to make a name for yourself.

If you want some variety, you can always volunteer or have a special rate for the charity of your choice. My favorite charity pays 10 percent of my corporate rate.

And finally, have fun, learn and know that you are making a difference for someone.

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ICF Maryland Members Demonstrate Coaching for Students at Anne Arundel Community College

By Karin Schultz
Treasurer

In celebration of International Coach Week, ICF Maryland accepted an invitation to come to Anne Arundel Community College (AACC) Main and Arnold Campuses to provide students from LaTanya Eggleston’s Communications classes with coaching information and demonstration techniques. ICF Maryland members, Bonnie Blueford, Lori Raggio, Karin Schultz, Amy Stumme, and Mary Ellen Waltemire, offered their expertise, perspectives, and talents on coaching and the positive impact it has on achieving specific outcomes. They worked with a diverse group of students from various degree programs to present coaching as an effective communications technique that can be used for individuals and groups to open conversations and resolve challenges.

The coaches provided a quick overview, presented live coaching demonstrations and answered questions from the class members. The students were engaging, empathetic, participative, and courageous; a clear result of LaTanya’s coaching skills and the open environment she has created. The classes showed their appreciation by presenting thank you letters and swag bags of AACC logo goodies for each of the coaches. AACC is the only community college in the nation with an ICF accredited coach training program and has over 100 certified coaches on campus. ICF MD will continue to look for ways to support them and offer the same opportunities to our chapter’s members.

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What Bad Bosses Have Taught Me – The Importance of Trust

By Wanda J. Campbell, Ph.D., PCC
Newsletter Editor 

I would like to think that I learned the most from my best managers. Unfortunately, it has been quite the opposite; my bad bosses have been most influential in my leadership development. There are few things that an effective leader can do that pack the emotional wallop that comes from being at the receiving end of abysmal leadership. (This is consistent with what psychologists call the “negativity bias.”)

The commonality across the events is my perception of the incidents as a violation of trust. In some cases, the behavior reflected gaps in competency—thoughtless blundering, misperceptions regarding leadership, and/or poor social skills. In other cases, it was an issue of integrity reflected in questionable motives, a generalized lack of ethics, or malicious assaults on staff.

“Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.”
          ~Simon Sinek~

Competence

While we all make mistakes, those who are less competent tend to err more often and with graver consequences than those who are more talented. Often, the capacity that led to the error is not sufficient to recognize it or, if recognized, to remedy it effectively. Competence extends across a broad range of subjects. Let’s take Janice as an example.

Janice, a very bright woman, considered herself to be an expert and relished telling stories that cast her as the heroine. It wasn’t that Janice didn’t care about other people—she just cared about herself more. Those who were successful working for her quickly learned to appeal to her ego, seeking her opinion even in the areas where they knew the answer. Most employees avoided voicing an opinion that might run counter to her views. Those who broke this unwritten rule were relegated to the sidelines and/or given undesirable work. By contrast, those who pandered to her wishes received the plum assignments.

As I watched Janice interact with her environment, I learned that her arrogance came at a steep price. It alienated people who might otherwise have been supporters, people who might themselves have had very good ideas had they been heard. In particular, I found that folks whose background and experience differed from mine were a great source of new information. Finding the patience to ask others’ views before expressing my own seemed to work well. Identifying commonality worked even better!

Integrity

Mark appeared to have learned his management skills from watching television shows featuring “strong leaders.” (His staff had a less flattering word for this brand of strong leaders.) Mark liked good news. He would just beam as his staff related their latest successes. When things were not working well, he was not interested in the details and did not offer solutions. His typical response was a stern, “I want you to fix this.” His staff learned to withhold bad news. There was no point in discussing it because they weren’t going to get any help. Worse still, Mark was unforgiving when it came to difficulties.

Working for Mark, I came to appreciate previous managers who mentored and coached me. During this time, it would have been beneficial to have someone who could raise issues that I hadn’t considered and help me think through options.

I sometimes describe Mark’s leadership style as “Whistling in the Dark.” Not only is it descriptive, it is also equally effective. Challenges are a part of life for managers, and the sooner you recognize them, the more quickly and effectively you can come up with a solution. Furthermore, being attentive to the environment and proactive in reducing risk only takes you so far. There are icebergs out there, and you don’t have to be a captain to see them. The problem is that you might need a captain to authorize the course change necessary to avoid it.

A more significant flaw in Mark’s style became apparent whenever someone made a mistake. Those who fared well with Mark quickly learned to hide their errors. If that wasn’t possible, then the next best thing was to find a target to blame. Taking responsibility for anything other than a success simply meant you received a black mark, one that could be terminal. 

“Calamity is the test of integrity.”
       ~Samuel Richardson~

Because of Mark, my staff never had to be afraid to come to me with a problem or mistake. My focus was on working with my direct reports to get the best solution we could. After that, we would debrief the situation and try to identify ways to avoid it in the future. Hiding mistakes was not an acceptable solution.

Mark inadvertently taught me that fear takes up energy that could be used more productively in the workplace. We don’t think clearly when we are afraid. Instead, our attention is devoted to our own safety, either emotional or physical.

Lastly, Mark had a low tolerance for obstacles that stood in the way of his goals. This included federal legislation. I had no intention of sacrificing my own integrity—or being the scapegoat when things did not work out the way Mark planned. Therefore, my only recourse was to identify an alternative approach. I learned that the shortest path to resolution was to identify the real source of the problem. Involving stakeholders in identifying both essential and desirable requirements was necessary for an acceptable result. Involving these same people in creating the final solution guaranteed their “buy-in” and armed me with powerful allies.

Conclusion

While I have no desire to return to a bad boss (one of the benefits of being self-employed), I have to admit that these experiences provided many valuable lessons. The impact of these behaviors on direct reports will always be with me. Perhaps more importantly, they motivated me to seek alternative approaches to leadership.

Finally, having realized that negative leadership behaviors are more impactful than positive actions, I made a concerted effort to highlight what I was doing and why I was doing it. Statements like, “It is really important to me to hear your ideas because we can achieve more together than we can on our own.”

What have you learned from bad bosses?

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Did You Know ... ICF Credentialing Process Update

Presenter: Mickey Gustafson (Member Experience Ambassador ICF)

Tuesday, July 16, 2019 • 11:00 AM to 12:30 PM

Zoom Webinar
Earn 1.50 CCEUs in Resource Development

Come join your fellow coach colleagues to learn about the ICF credentialing process with ICF Member Experience Ambassador for North America Mickey Gustafson and our very own ICF MD PDC Director and MCC, Patricia Hinton Walker. Are you looking to renew your ACC credential? Are you interested in becoming an ICF credentialled coach? Do you have questions about the mentor requirements? All of your questions can be answered during this engaging free webinar on July 16th from 11:00 am - 12:30 pm.

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ICF Maryland Social Gathering

Success and Strategies to Grow Your Business

August 1, 2019 • 4:30 to 6:30 PM?
Carpaccio Tuscan Kitchen?
1 Park Place, Annapolis, MD 21401

Join us for an Al Fresco event on Carpaccio's Patio to gather, socialize and connect! Don't miss this opportunity to enjoy the sunshine with our fellow Coaches, ICF Team members and Ambassadors.

Happy Hour Cash Bar and Appetizers

* Please REGISTER So We Know To Expect You *
Parking Garage is located under the Building Complex

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Dreamwork for Coaches: an Ancient Experience in a New Context

Presenter: Will Sharon

Tuesday, August 6, 2019 • 11:00 AM to 12:30 PM
Zoom Webinar

Earn 1 CCEU in Core Competencies & 0.50 CCEU in Resource Development

Neuroscience tells us that everybody dreams. History tells us that dreams have inspired scientific discoveries (Einstein, Bohr), music (McCarthy) and literature (Shelly, Stevenson) to name a few. Virtually all cultures prior to the modern age valued dreams as part of the human experience; it is only fairly recently that we have confined dreams to the analytic process and convinced ourselves that their meanings are clouded in mystery that can only be deciphered by experts.

Coaching traditionally deals with what we could call Day School. We work with the client’s waking experience and help them transform through the radical change that comes from the deep awareness they experience in the coaching process. Night School, the time that we are asleep, offers us an additional pathway or dimension to the coaching relationship. In seeing dreams as messages from the soul or the self, we provide the client an opportunity to become aware of the fullness of their experience as a human being. The goal is to integrate what they learn in Night School to what they know from their experience in Day School and vice versa.

As coaching reclaims this experience for our clients we demonstrate how the fundamental tools of active listening and asking powerful questions provide the client with the confidence to access and understand the different elements of dream messages. That understanding, like any transformative insight is co-created between the coach and the client. We listen to dreams with the same profound curiosity as we do the needs and values of our clients. By going on the journey with them into a dream we expand the intimacy and trust that is the cornerstone of the coaching relationship.

Participants in the Teleclass will get an overview of:

  • how to use the basic coaching tools of active listening and asking powerful questions to help the client access the message of their dream through the co-creative process;

  • how to help their clients remember and document their dreams;

  • the context of understanding how dreams communicate with the rational mind;

  • the roles of the Dreamer (the client) and the Listener (the coach) in working with dreams;

  • how to demystify the process of working with dreams through the use of imagination. Active Imagination allows the coach and client to re-enter a dream and further explore the animals and characters that may appear;

  • how to understand the emotional arc of a dream, identify where the greatest energy is and work with the client to explore how that informs their waking life; and

  • understand that some dreams are diagnostic in that the demonstrate a limiting belief or behavior (sometimes these appear as repetitive dreams and sometimes and nightmares) and some dreams are prescriptive, suggesting that we pay attention to an experience or intuition.

Approximately half the class will be a discussion of using dreams in the context of the coaching paradigm and the second half will be a coaching demonstration so you can witness the power of working with dreams in your own coaching practice. We will be doing 1-2 demonstrations, so bring your dreams to the class if you want to experience this first hand!

Will Sharon has 15 years of clinical and coaching experience during which time he has worked extensively with dreams. He also has a 30-year corporate career where he held “C” level position in Technology, Real Estate and Risk Management in Financial Services and Advertising.

Will has teaching and training experience that spans 40 years. As a social worker, he taught adjunct courses in undergraduate and graduate programs in everything from group dynamics to medical sociology. He has taught Risk Management at Strathmore University in Kenya as well as for Watson Wyatt in Thailand. He now teachers the ICF certified virtual course Dreamwork for Coaches (15 CCEU’s) and also works with coaches individually using a practicum approach to understand the power of using dreams in coaching.

Website: www.willsharon.com
LinkedIn: www.linkedin.com/in/will-sharon-14507b2

Tickets

$30.00 ICF Maryland Member
$30.00 ICF Global Member
$40.00 Non-Member / Guest

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Coaching in the Real World

15TH ANNUAL CAPITAL COACHES CONFERENCE

COACHING IN THE REAL WORLD

BETHESDA NORTH MARRIOTT

SEPTEMBER 13, 2019

Register Here

Download a copy of the program

A Place for Coaches to Engage

The 15th Annual Capital Coaches Conference (CCC) is the leading North American conference for coaches and allied professionals. The International Coach Federation (ICF) Metro DC Chapter, the CCC's host and organizer, brings together more than 400 coaches, educators, and thought leaders, to explore change-making topics in the coaching profession.

The CCC will focus this year on social identities – our sense of who we each are based on the groups in which we place ourselves. We’ll explore how neuroscience and narratives may be critical to the formation of old and new habits of thinking, being, and doing  – as coaches and/or clients, and as members of society-at-large. To help us enhance our coaching in the real world, we’re delighted to have as keynote speakers Laura Morgan Roberts, whose work research examines how leaders cultivate positive identities in diverse work organizations, and Amy Brann, who blends her academic knowledge of how the brain works with her experience of leaders’ challenges to share uniquely insightful ways forward. Their two keynotes will be supported by a curated collection of nearly 1 ½ dozen different focused workshops that dive deeper into our topics. More details on these workshops will be posted presently.

Coaching Connections

Renew your coaching network and learn alongside motivated and experience professionals.

Join us on this journey to grow with fellow colleagues, both as a coach and as a person.

2019 Prospectus Exhibits and Sponsorship

TICKETS

Register Here (July 19 early bird deadline)

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Community Coffees

Annapolis ICF Coaches Coffee

Bean Rush Cafe
112A Annapolis St
Annapolis, MD 21401

July 17, 2019 | 8:00 – 9:30 AM

RSVP:  Nancy Kobel at [email protected]

Brief, casual, connections between professional coaches - sign up and stop by close to where you work or live. Reground yourself with colleagues. Find home. Share resources, stories of success and heart. Be inquisitive. Just be. Coffee Meet-Ups are also open to non-ICF members who are curious to meet other coaches.


Columbia ICF Coaches Coffee

Old Mill Cafe
4 Frederick Road
Ellicott City, MD 21043

July 19, 2019 | 8:00 – 9:30 AM

RSVP:  Raquel Cosden at [email protected]

Brief, casual, connections between professional coaches - sign up and stop by close to where you work or live. Reground yourself with colleagues. Find home. Share resources, stories of success and heart. Be inquisitive. Just be. Coffee Meet-Ups are also open to non-ICF members who are curious to meet other coaches.


Frederick Coaches Coffee

The Common Market
5728 Buckeystown Pike
Frederick, MD 21704

https://www.commonmarket.coop/

Topic to be Announced
July 26, 2019 | 8:30 – 10:00 AM

Event Coordinator: Elizabeth Vismans at [email protected]

We meet in the only classroom The Common Market has, which is located between their Customer Service Desk and the restrooms.

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Midwest Region Coaches Conference

URGENT INFORMATION!!

Midwest Region Coaches Conference


September 30-October 2, 2020
Milwaukee, Wisconsin @ the Pfister Hotel

Mark your calendars & make plans to attend this premier coaches conference! Registration & details will be made available soon. Pre-conference will begin on Wednesday and end of conference will be around 4pm Friday.

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Upcoming Events

Professional Development Community of Practice presents...
Did You Know ... ICF Credentialing Process Update

Tuesday, July 16th – 11:00 AM to 12:30 PM
1.50 CCEU in Resource Development
Zoom Webinar

Annapolis ICF Coaches Coffee
Bean Rush Cafe • Annapolis, MD

Wednesday, July 17th – 8:00 AM to 9:30 AM

RSVP: Nancy Kobel at [email protected]

Columbia ICF Coaches Coffee
Bagels and Grinds • Hanover, MD

Friday, July 19th – 8:00 AM to 9:30 AM

RSVP: Raquel Cosden at [email protected]

Frederick Coaches Coffee
The Common Market • Frederick, MD

Friday, July 26th – 8:30 AM to 10:00 AM

ICF Maryland Social Gathering...
Success and Strategies to Grow Your Business

Thursday, August 1st – 4:30 PM to 6:30 PM
Carpaccio Tuscan Kitchen • Annapolis, MD

Professional Development Community of Practice Present...
Dreamwork for Coaches; an Ancient Experience in a New Context

Tuesday, August 6th – 11:00 AM to 12:30 PM
1 CCEU in Core Competencies &
0.50 CCEU in Resource Development
Zoom Webinar

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