October 2017

Message From The President

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Board Nominations

by Irvine Nugent, PCC, Past President

It's that time of year when we begin to focus on the transition from our current board to our incoming board in January 2018. Nominations are now open for the following board positions.

Past President
Communications Chair
Membership Chair
Professional Development Chair
Outreach Chair
Member-at-Large Representative

The nomination committee is being chaired this year by Irvine Nugent, our Immediate Past President. If you would like more information on any of these positions or would like to nominate yourself please contact him by email at or by phone at 202-684-5269. Electronic voting will begin on November 2, 2017.

Join us for our annual meeting on November 2nd that will feature a panel discussion on “Coaching for Impact in an Intergenerational World.”

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What Partners Well with One Another?

by Jennifer Wickline, M.A., Vice-Membership Chair

Many people like tea and scones; coffee with coffee cake; and wine with cheese and fruit. This article is about whom might be our next pairing or as we call it – partner member? Typically, our partner members have been corporate trainers, psychologists and others who align with our standards and ethics in delivering coaching in its many forms. We would love to share the many partner benefits provided by ICF Maryland with like-minded folks. We seek your opinion...who do you believe would partner well with us?  

Please email your suggestions to I'm looking forward to working with all of you to build an even stronger community of coaches and supporters in 2018.

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Social Progress through Coaching

Presentation by Janet Ladd, PCC
ICF-MD Community Outreach Chair
at CONVERGE 2017 – Friday, August 25th, 2017

Good morning & thank you!

In my city, there have been over 225 homicides this year, making its homicide rate one of the highest in the country: the oldest victim 97; the youngest, just 1.

In 2015, this city made worldwide news with an eruption of civil unrest after the death of Freddie Gray while in police custody.

There have been countless articles and alarming reports of the surge of opioid-related deaths. Deaths due to heroin, prescription opioids, and non-pharmaceutical fentanyl.

According to a recent report, 22.9% of the population lives below the poverty line – 7.4% higher than the national average.

I speak about Baltimore City – the heart of the ICF-Maryland Chapter.

The question then arises – what can we do? How can we respond as coaches?

My name is Janet Ladd and, although I’ve served the Maryland Chapter both as Board and Committee member since its inception in 2010, today I’m speaking to you as the Chair of Maryland’s first Outreach Committee.

It was in this environment in 2016 that ICF-MD knew it was time to do more. About this time last year, we broadened our Chapter’s influence to include formal Outreach efforts.

With the goal of starting small but with a passionate commitment to impact our community in an immediate and big way, we spent months researching opportunities where coaching could influence positive social change at a grassroots level.

I’m pleased to share with you a video that captures the amazing work we’re doing in support of our partner organization called Turnaround Tuesday.

In many ways, the video speaks for itself. I’d like to share just a few key points that, I believe, make this work special.

  1. Turnaround Tuesday was established by its sponsor organization – BUILD (Baltimoreans United in Leadership Development) as a result of the increasing need for social change.

    When identifying how to make the city a better place to live, BUILD leaders took to the streets – literally talking to people on street corners and knocking on doors – asking citizens within the communities what THEY believed was needed to reduce crime & drug use as well as to increase their ability to not just survive but thrive.

    As you can imagine, the #1 answer they received was jobs. People needed living-wage jobs and the means to get to them. Without jobs, people expressed despair and hopelessness. Without jobs -- drug use, drug sales, crime, and unrest would inevitably persist.

  2. BUILD leaders also asked people what THEY were willing to contribute to create change. Individuals were rallied to support constructive change efforts, including approaching the area’s largest employers to help put Baltimore’s citizens to work.

Both BUILD and our partner organization, Turnaround Tuesday, which was born as a result of the “on-the-street” conversations, are dedicated to making Baltimore a better place for its citizens.

I believe the secret to their success lies in their commitment to identify and develop leaders in every neighborhood. They meet people where they are and seek change – not FOR people – but WITH people. They build power by building community.

Of course, WE recognize these approaches to change are rooted in coaching: meeting people face-to-face, where they are, without judgment, to build relationships first.

Our work with TAT has evolved over the year. Our amazing team of volunteer coaches and incredibly supportive Board, several of whom are here today, have allowed us to:

  • Support individuals with resume writing and interview preparation. 

  • We also help individuals change the narrative they hold of themselves -- instead of being a victim to an often difficult past, we help them dream, identify viable opportunities, and tap their passions and strengths to find meaningful work.

  • We support opportunities through group coaching for individuals to come together and find comfort, courage, and support. 

As I reflect on our accomplishments, I think our biggest success can be found in a recent conversation I had the opportunity to witness earlier this month.

A non-profit organization from DC participated in one of the TAT debrief sessions. The President of the DC organization asked one of the TAT Directors how the volunteer coaches were found and utilized.

The Director shared that, when ICF-MD first approached TAT last year, someone on their staff asked, “What would it look like to have a bunch of (mostly) white women come to provide coaching to (mostly) African American participants?”

He responded, “We won’t have to worry about it – they won’t be here next month.” He then looked up from his notes and said, “I was wrong.” “They returned, and returned, and returned, and returned.” “I know these individuals now and can tell you they are here for the right reasons. It’s not about the white people coming to save the blacks. ICF-MD is woven into the fabric of our organization. We could not do what we do without their support.”

We believe in the power of coaching and, yes, have individual success stories to demonstrate its efficacy. More than that -- much more than that -- we believe in the power coaching has to create trust, bring individuals together, develop communities of support, break down barriers, reignite dreams, and (perhaps most of all) create hope.

We also believe that, with time, when watching the nightly news, the stories of Baltimore will change. They will include not only the richness the community has to offer – including Fort McHenry, the birthplace of the Star Spangled Banner, the beautiful Inner Harbor, our beloved baseball and football teams, the tapestry of our diversity, but most of all – you’ll hear stories of positive social transformation through community & humanity.

Thank you!

“Gratitude lives in my heart knowing the excellent contribution that Janet Ladd and the ICF Baltimore team is making. Your story will inspire many more and be a living legacy as a result!”

                                                       ~ Janet M. Harvey, Immediate Past President
                                                       Foundation of ICF
                                                       International Coach Federation

Please email Janet Ladd, Director of Community Outreach, at
to learn more and to receive a Volunteer Coach Application.

We appreciate your support of our community and chapter!

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Comments and Reactions to…Targeting Coaching Interventions to Your Client’s Stage of Development Webinar

On September 25th Chris Wahl presented an outstanding and informative webinar on adult development theory. In this webinar, approximately 170 participants learned about the stages of adult development, how adults evolve, and what their own development makes possible for them. We are proud to share a sample of the many positive responses to this well-attended event.

“The webinar with Chris Wahl was fantastic – so much learning and growing for myself, and I am eager and excited to share it with my clients.”
                                                     ~ Bracha (Marjorie) Melzer

“What a wonderful program this was! Having walked a spiritual path for the past few years after having lost 17 close friends and family within three years, this was validating and insightful!”
                                                     ~ Marcy Fawcett

“I thought this webinar was the best I’ve attended! Thank you!”
                                                     ~ Kathi Love

“This session was amazing and worth every penny, Chris always has a way of presenting information without judgment, with curiosity and with depth. I appreciate this opportunity.”
                                                     ~ Janeen Shaffer

“Greetings from Frankfurt/Germany. Thank you very much for the insightful webinar on adult development with Chris Wahl last night. It was a truly inspiring event. Congrats!”
                                                     ~ Annette

We will keep you updated on more exciting and educational webinars in 2018. Stay tuned!!!

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Calling Amazing Speakers!!!

by Mary Ellen Waltemire, ACC, President-Elect

In an effort to get the best speakers in the country connected with ICF-Maryland coaches we are asking for YOUR help.

Think about the following questions:

  • Who do you know that may be willing to be a presenter for our Chapter?

  • Who have you heard recently that really impressed you with both content and their presentation style?

  • What topics would you find most interesting as you consider your professional development?

  • Who might you know in your network of coaches and other professionals that could speak to some of those topics? 

  • What topic would you like to present?

If you have responses to any of these questions contact the Professional Development Committee (PDC) and we'll use your input for planning upcoming programs. 

PDC contacts and co-chairs:

We look forward to hearing from you!

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Where Did the Time Go? Six Strategies for Effectively Managing Your Time

by Wilma Brockington-Parker, ACC, SPHR, Communications Committee

In today’s excessively busy world, there are times when it appears there are never enough hours in the day. Between multiple deadlines, meetings, actions to put into place, follow up, and limited resources, managing your time may appear to be overwhelming. With careful planning and focusing on things you can control, you can effectively manage your time. We all get 24 hours in a day, 7 days in a week, and 565,300 minutes in a year. Take heed and implement strategies to take control of your time and move towards making progress.

  1. Use a “To Do” list. Even with the best efforts, some of us can easily get sidetracked and unintentionally drop the ball. Unless you have a photographic memory, do yourself a big favor and actively use a “To Do” list. A “To Do” list can be used to help you see the big picture and help prioritize what needs to get done. Your list should include personal and business/professional activities. As you complete each item, check it off. Your list can be daily, weekly, or monthly.
  1. Eat the frog. The phrase “eat the frog” originated with Mark Twain. Essentially it means if the first thing you do in the morning is eat a live frog, you can go through the rest of the day knowing the worst is behind you. Your frog is your worst task. You should do your worst task first thing in the morning. Once you get your worst task out of the way, the rest of your day should be a little easier.
  1. Plan your most important projects or tasks during the time of day you work best. Work with your biological clock. If you are a morning person, you’ll be most productive in the morning. For you night owls, what activities or projects can you manage when everyone else is sleeping? Also, be mindful that you are getting enough rest.
  1. Reduce opportunities for multitasking. It has probably happened to many of us. You start writing an important email, somehow you become distracted, and before you know it, you’ve forgotten to hit the send button on the email you started hours ago. The truth is, it is a challenge to do multiple things at once and be effective. Take the time to finish short tasks before moving on to the next. You’ll save time in the long run and possibly embarrassment.
  1. Be selective when scheduling meetings. If a well-written email can replace a meeting, write and send the email. Countless hours are lost by having unnecessary meetings. Don’t add to this horrific trend. Enough said.
  1. Get organized. On a scale of 1 to 10 (10 is the highest), how organized is your desk or office? Can you easily find items, papers, etc. or are your spending inordinate amounts of time searching for what is temporarily lost? For those of you who are challenged with keeping things in the proper place, CNNMoney’s Kathryn Vasel offers the following strategies:
    • File it. Keep related papers in folders, and only keep relevant folders on your desk.

    • Don’t get too personal. Keep no more than three personal items on your desk to avoid distractions.

    • Limit supplies on your desk. Only keep office supplies that you use every day.

    • Minimize desk clutter. Maintain a clear paper-sized space on your dominant side to make reviewing, signing and organizing papers easier.

Time management is a skill. Just like any other skill you would like to improve, you’ll need to practice it at every opportunity. Starting today, make the most of your time by effectively managing it.

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Avoiding and Taming an Amygdala Hijack

by Wanda J. Campbell, Ph.D., LP, ACC, Communications Committee Vice Chair

Matthew, Vice President of Operations, flew into a rage when he learned that flaws were being detected in a recently released new product. He immediately summoned the Directors of Engineering and Quality Control.

When they arrived, they found him pacing around his office in an agitated fashion, his face red, and his fists clinched. Yelling at them, he asked, “What is wrong with the two of you? You can’t effectively design a simple product and put it through its paces before letting it go out the door? Your incompetence has made all of us look bad. If this happens again, you are both fired, and I will find someone who actually can do this work.”

Initially, the Directors were defensive and puzzled. As they listened to the tirade, they too became angry, feeling that the attack was unjust. By contrast to Matthew, they were able to contain their feelings. Not long thereafter, the Director of Engineering found a job with a direct competitor of the company. The Director of Quality Control remained on the job, but he seemed to lose interest and his performance declined.

What Happened?

Matthew, who prided himself on the quality of his products, experienced an “Amygdala Hijack,” a term coined by Daniel Goldman in his 1995 book Emotional Intelligence. The amygdala is the part of the brain that stores our memory of emotions, particularly fear. It scans the information that we perceive to detect possible threats or danger. When a threat is detected, it quickly initiates defensive action, commonly known as “fight or flight.”

The sympathetic nervous system responds to this alert by the amygdala, increasing our heart rate and breathing and redirecting blood to muscles so that we are in a position to react quickly and powerfully. Clearly, the amygdala and sympathetic nervous system are designed to effectively work in concert to ensure our survival against immediate physical threats. The problem is that the amygdala, like a primitive radar detector, is better at detecting the presence of threats than it is at identifying the nature of the threat. The result is that challenges to our status or self-esteem are greeted with the same reaction as a direct physical assault.

Matthew personally identified with his job and the products that were produced. Therefore, he interpreted the flaws reported on his product as an attack on himself and his standing in the industry. His amygdala recognized the threat and initiated a defensive reaction, the blood rushing to his face, the energy that fueled the frantic pacing, and finally the verbal assault on the folks he deemed responsible for the situation.

Why Don’t We Take More Measured Responses to a Threat?

For survival reasons, when alarmed the amygdala has the power to override the prefrontal cortex – the part of the brain associated with thinking. The emotions are in control and calling the shots. The impact of the amygdala’s reaction on the prefrontal cortex is akin to losing 10 to 15 I.Q. points. Our behavior is not rational and is often detrimental to our goals, desires, and wellbeing.

Because of Matthew’s behavior during his amygdala hijack, he effectively lost both of his vice presidents – one left the organization and the other one became so demoralized that he lost his drive to perform on the job.

What Can We Do to Regain Control During a Hijack?

“Affect Labeling.” This approach is currently one of the most effective techniques for restraining our amygdala. It is a very simple technique that involves putting a name to the emotion we are experiencing. By stopping to identify the emotion, we are mobilizing our prefrontal cortex to intervene with a rational approach. In essence, we are kicking the thinking part of the brain into action and sitting on the emotional part of our brain.

Controlled Breathing. By taking deep breaths and consciously exhaling more slowly than we inhale, we can engage the parasympathetic nervous system and reverse the physical effects of the hijack. So, for instance, by breathing in at the count of 1 to 4, and breathing out to the count of 6 or 8, we can return our heart rate and breathing to normal.

Derailing an Imminent Hijack

It is far better to avoid the amygdala hijack in the first place than to try to control it once it has emerged full strength. Strategies that strengthen our ability to short-circuit a highjack include being aware of our emotional triggers and our body’s reaction to stress as well as practicing meditation.

Emotional Triggers. All of us experience situations or behaviors that produce sudden and strong emotional reactions. We refer to these as “triggers.” Examples of some common triggers include the need to feel included, respected, valued, and treated fairly. To the extent that we are aware of our emotional triggers, the greater the likelihood that we can anticipate and cut short an amygdala hijack.

Recognition of Stress Reactions. Having an awareness of the way our body reacts to stress also provides an opportunity for us to realize when we are at risk for a hijack. The greater our current stress, the more likely we are to overreact. By contrast, our ability to maintain a level of equilibrium enables us to reduce our threshold for an excessive emotional reaction.

Practicing Meditation. The ability to extract ourselves from an amygdala hijack (and the ability to reduce the likelihood of a hijack) is enhanced by the practice of meditation. MRI scans reveal that the practice of meditation is associated with shrinkage of the amygdala and a thickening of the pre-frontal cortex. Furthermore, the connectivity between the amygdala and other parts of the brain becomes weaker, while the connection with areas of the brain associated with the pre-frontal cortex become stronger.

In conclusion, while we cannot prevent amygdala hijacks in all situations, we can reduce the number and the severity of these incidents by making use of the tools described above.

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ICF-MD Volunteer Opportunities

We’d love to have you join us!!!

Communications Committee

Would you like to be one of the first people to know what is happening at ICF-MD? 

If you answered, “Yes,” then this may be the committee for you.
Examples of ways to get involved:

  • Provide ideas on how we can get the word out more effectively

  • Suggest enhancements to our website

  • Proofread articles, flyers, and other communications

  • Take pictures at an ICF-MD event

  • Contribute material for the Newsletter, Facebook, or LinkedIn

  • Be a liaison with other ICF-MD committees

  • Provide ideas for possible advertisers and sponsors

If you are interested in any form of communication and want to help get the word out, we are interested in hearing from you. Please initiate a conversation with us about your ideas!

Contact Karen Jacobs ( or Wanda Campbell ( to share your ideas. 

Outreach Committee

We are excited that our partnership with BUILD/Turnaround Tuesday (TAT) is evolving! There are a number of opportunities for coaches looking to make a difference. Help underserved individuals in Baltimore, MD, change their lives. [Watch video here.]

  • Support with resume preparation and interviewing

  • Individual coaching and mentoring of BUILD/TAT program participants in support of work readiness

  • Coaching with program participants and their employers in support of job retention and growth

  • Facilitating short workshops to help participants secure and maintain employment

  • In general, supporting individuals as they find hope, overcome challenges, and establish and attain goals – what coaches do best!

Please email Janet Ladd, Director of Community Outreach, at to learn more and to receive a Volunteer Coach Application.

Professional Development Committee

Do you have an interest in supporting one of the best ICF Chapters in the world? Then consider, if you will, volunteering for tasks as part of the Professional Development Committee (PDC). Devoted to providing quality and cutting-edge programming, the PDC is ready for YOU!

Some tasks take less than 60 minutes, others a bit longer commitment. Opportunities include:

  • Staffing the registration table at in-person events

  • Managing food arrangements

  • Creating signage for in-person events

  • Identifying and coordinating facilities for programs

  • Purchasing speaker gifts

  • Sharing event information via social media

  • Developing evaluation questions for programs, and

  • Working with other ICF-MD committees as a liaison with PDC

Contact Sharon Thompson ( or Mary Ellen Waltemire (, PDC Co-Chairs to learn more.

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Upcoming Events

Professional Development Community of Practice

How to Attract Legit Online Leads that Turn into Sales: A Training for Professional Coaches
Presenter: Amanda Jenkins

1.5 CCEUs – Resource Development

Friday, October 13th – 8:30 AM to 10:00 AM
The UMBC Training Center
6996 Columbia Drive, Columbia, MD 21046
Check with Front Desk for the Suite Number

Frederick Coaches Coffee

Integral Healing and Self-Care Model
Presenter: Allen Maples

Friday, October 27th – 8:30 AM to 10:00 AM
The Common Market
5728 Buckeystown Pike, Frederick, MD 21704

Coaching for Impact in an Intergenerational World

Earn 1.5 CCEUs

Thursday, November 2nd • 5:00 PM to 9:00 PM
Walters Art Museum
600 N. Charles Street, Baltimore MD 21201

Business Development Community of Practice

Body Language for Coaching
Presenter: Irvine Nugent, Ph.D., PCC

1.5 CCEUs – Core Competencies

Friday, November 10th – 8:30 AM to 10:00 AM
The UMBC Training Center
6996 Columbia Drive, Columbia, MD 21046
Check with Front Desk for the Suite Number

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